Warranty policy

Atdec warrants that its products, under normal use, will be free from defects in material and workmanship for a period of five years (two years on gas cylinders) from the original date of purchase.

Atdec’s sole warranty obligation to the owner of its products is to, at Atdec’s sole discretion, repair or replace any defective product without charge provided the products are returned prepaid (that is, shipping charges excluded) to Atdec and unless the product defect resulted from customer abuse, misuse or negligence, normal wear and tear or damage caused by accident, within the warranty period.

Unauthorised service or repairs by anyone other than authorised Atdec personnel renders this Warranty void and releases Atdec from any further responsibility or obligation. Thus Atdec will not be responsible and disclaims liability for defects or damage due to service, modifications, maintenance, improper installation and/or installations over the specified weight capacity, tampering or damages whatsoever arising out of the use or inability to use Atdec products.

Atdec will also not be responsible and disclaims liability for failure to properly package the product for return to Atdec or for damage caused by carriers during shipment to or from Atdec.

Any repairs to Atdec products required due to misuse, abuse, negligence, normal wear and tear or shipping damage or repairs of defective Atdec product outside the warranty period will be made at the current established Atdec factory prices.

All Atdec products are intended for indoor use only and failure to comply will void warranty.

Atdec may require proof of purchase before performing any repairs or replacing any products during the warranty period.

All warranties are in effect for the original purchaser only

This warranty is in lieu of all other warranties express or implied, including, but not limited to, the implied warranty of merchantability and fitness for a particular purpose. No one is authorised to assume any liability on behalf of Atdec or impose any obligation on it in connection with the sale of any product other than as outlined above. In no event will responsibility be assumed or implied for consequential damage arising from the theft of any product secured by an Atdec product, by delay of installation, interrupted operation or other causes.

To the maximum extent permitted by applicable law, the entire liability of Atdec to the customer for any cause whatsoever, regardless of the form of action, whether in contract, tort or otherwise, shall be limited to the direct damages proven or an amount equal to the purchase price of the products, whichever is less. In no event shall Atdec be liable for any indirect, special reliance, incidental or consequential damages (including lost profits or savings) sustained or incurred in connection with the product. This paragraph shall survive failure of any exclusive remedy.

Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply.